Clinical Scheduler

NWVNA is looking for a full-time Clinical Scheduler, working 37.5 hours per week.  This position reports to Arline McKenzie, Clinical Manager.

Position Details:

  • Job Type: Full-Time
  • Monday – Friday
  • In Office Position


  • Assists clinical managers and clinical staff, including Home Health Aides with daily online scheduling.
  • Daily and frequent telephone interaction with managers, staff, patients, and families regarding scheduling, visit frequency, orders/insurance, and visit frequency.
  • Assist Managers with staff productivity related to scheduling, working knowledge of individual staff capabilities, and assisting with staffing consistency to maintain patient satisfaction.
  • Generates weekly HHA reports.
  • Manage all aspects of Home Health Aide paperwork including accuracy of all HHA forms and scanning of Plans of Care.
  • Meets or exceeds agency and client expectations and promotes a positive image of the Natick Walpole VNA.
  • Other duties as assigned by Clinical Manger.


  • Working knowledge of computer and ability to learn home care software.
  • Embraces the values of excellence, collaboration, innovation, respect, and accountability.
  • Strong communication skills.
  • The ability to multi-task in rapidly changing situations is also needed.


  • Clinical Background, Preferably LPN or Medical Assistant
  • Sound knowledge base of clinical terminology, roles of clinical field staff, EMR software system.

Benefits & Compensation:

  • Generous Paid Time off
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life/LTD Insurance
  • Flexible Spending Account
  • 403B Retirement Plan with discretionary match