Have a Question?

You may e-mail questions to nwvna@nwvna.org and a staff member will get back to you or you may call (508) 668-1066.

The NWVNA offers a variety of services to help you remain at home while recovering from or being treated for an illness or injury. These services include nursing, physical therapy, occupational therapy, speech therapy, medical social work, and home health aides, to assist with personal care. We have specialists in maternal and child health nursing and lactation counseling, orthotherapy, and wound care.

For questions about home health care eligibility please call our office at (508) 668-1066 and discuss services with our team.

Many HMO/PPO and Medicare Advantage plans may have a co-pay or deductible depending on your specific plan. Please contact your insurance company for more information about your plan.

NWVNA accepts the following insurance plans:

  • Medicare/MassHealth
  • Aetna/ Aetna Medicare
  • Blue Cross and Blue Cross Medicare Advantage Plans
  • Cigna
  • Commonwealth Care Alliance (Medicare Advantage and Mass Health)
  • Fallon/Fallon Medicare/Fallon 365/Fallon Navicare
  • Harvard Pilgrim/Health Plans Inc managed by HP
  • Humana/Humana Medicare
  • MGB fka Allways
  • Tufts, Tufts Direct, Tufts Together, Tufts Unify and Tufts Medicare Preferred
  • Unicare
  • Wellcare
  • Workers Comp: Homelink and AmTrust

No. The term, VNA, is rather generic, an acronym for Visiting Nurse Association. While most VNAs offer similar services, each one is a separate entity. Just as banks offer the basic general services, it is known that Bank of America is different from Sovereign Bank or Citizens Bank. Each VNA is unique. Be sure to ask for the Natick Walpole VNA.

The NWVNA is an independent, non-profit agency with a history of 100 years of service. Our skilled clinicians live in the towns we serve. Our staff and organizational structure allow us the flexibility and expertise to be responsive to your needs and requests. We do not have a wait list. When you call the agency a team member answers the phone and directs your call to someone who can help you. We work closely with your doctor to develop a plan of care to meet your needs. We have a full electronic medical record system and IV and wound care specialists. The Center for Medicare Services (CMS) has awarded our agency the Gold Standard (5 stars) for patient satisfaction for home care services.

If you or a loved one need skilled home health care, discuss your health, medication, safety or balance concerns with your doctor’s office. Your doctor may order skilled home health services for you to assess your blood pressure and provide medication teaching, speech, physical or occupational therapy. We will evaluate your situation and consult with your physician.

Yes. Often times a doctor orders a visiting nurse to assess the incision, review medications and teach pain management techniques. A Physical Therapist is usually ordered to provide patients with strengthening and range of motion exercises as well as home safety evaluations and recommendations.

When a patient is on skilled services with NWVNA, and has a need for assistance with their own personal care, most insurance plans pay for an intermittent home health aide. If there is no medical skill needed for home health services, a home health aide may be paid for privately or with long term care insurance.

*Remember to specifically request the NATICK WALPOLE VNA.

We work with all hospital and physician networks in Massachusetts for smooth transitions to home care.

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