CLINICAL SCHEDULER

NWVNA is looking for a full-time Clinical Scheduler, working 37.5 hours per week. This position reports to Arline McKenzie, Clinical Manager.

Position Details:

Responsibilities:

Assists clinical managers and clinical staff, including Home Health Aides with daily online scheduling.
Daily and frequent telephone interaction with managers, staff, patients, and families regarding scheduling, visit frequency, orders/insurance, and visit frequency.
Assist Managers with staff productivity related to scheduling, working knowledge of individual staff capabilities, and assisting with staffing consistency to maintain patient satisfaction.
Generates weekly HHA reports.
Manage all aspects of Home Health Aide paperwork including accuracy of all HHA forms and scanning of Plans of Care.
Meets or exceeds agency and client expectations and promotes a positive image of the Natick Walpole VNA.
Other duties as assigned by Clinical Manger.

Skills/Competencies:

Working knowledge of computer and ability to learn home care software.
Embraces the values of excellence, collaboration, innovation, respect, and accountability.
Strong communication skills.
The ability to multi-task in rapidly changing situations is also needed.

Qualifications:

Clinical Background, Preferably LPN or Medical Assistant
Sound knowledge base of clinical terminology, roles of clinical field staff, EMR software system.

Benefits & Compensation:

Clinical Scheduler